FAQ

Yes. Gadget Sathi delivers products to locations across Nepal. Delivery availability and timing may depend on your address and the courier service operating in your area.

Estimated delivery times are:

• Kathmandu Valley: generally within 24 hours
• Outside Kathmandu Valley: generally within one to two business days

These are estimates rather than guarantees. Delivery may take longer because of weather, public holidays, courier delays, remote locations or other circumstances outside our control

Available payment options may include:

• Cash on Delivery
• Online payment through Fonepay or another displayed payment gateway

You can request cancellation before the order has been shipped. Cancellation may not be possible after the order has been dispatched.

Contact Gadget Sathi as soon as possible and provide your order number when requesting cancellation.

Contact Gadget Sathi with your name, phone number and order number. Our support team will check the available order or delivery information for you.

You may request a return within seven days of delivery when:

• The product arrives damaged or defective
• You receive a product different from the item ordered
• The product is unused and remains in its original packaging

Additional conditions may apply. Read our Shipping and Refund Policy before requesting a return.

Gadget Sathi aims to deliver the product and selected variant shown on the product page. However, colours may appear slightly different because of lighting, photography or screen settings.

Review the product title, description, specifications, size and selected variation before ordering. Contact us before purchase when a particular detail is important.

Yes, we strive to offer 100% genuine and quality products. Product details and specifications are clearly mentioned on each product page.

Browse our Shop to explore currently available products, read the Shipping and Refund Policy for detailed conditions, or contact Gadget Sathi for assistance with an order.