INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you deliver products all over Nepal?

Yes, Gadgetsathi delivers products across Nepal. Delivery time may vary depending on your location.

How long does it take to receive my order?

  • Kathmandu Valley: Within 24Hrs

  • Outside Kathmandu Valley: 1-2 business days
    Delivery times are estimates and may vary due to courier or weather conditions

What payment methods do you accept?

  • We accept multiple payment options, including:

    • Cash on Delivery (COD)

    • Online payment through payment gateways(Fonepay)

    Available payment methods will be shown at checkout.

Can I cancel my order after placing it?

  • Orders can be canceled before they are shipped.
    Once the order has been dispatched, cancellation may not be possible.

Will I receive the same product that I see in the picture?

Yes you will receive the same item as shown in picture.

What is your return policy?

You can request a return within 7 days of delivery if:

  • The product is damaged or defective

  • You received the wrong item

  • The product is unused and in original packaging

Please refer to our Shipping & Returns Policy for full details.

How do I request a return or refund?

To request a return or refund:

  1. Contact us with your order number

  2. Explain the reason for return

  3. Our support team will guide you through the process

Are the products on Gadgetsathi genuine?

Yes, we strive to offer 100% genuine and quality products. Product details and specifications are clearly mentioned on each product page.