Welcome to Gadgetsathi.
This Shipping & Returns Policy explains how we handle order shipping, delivery, returns, and refunds for purchases made on https://gadgetsathi.store.

By placing an order on our Website, you agree to the terms outlined below.

Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 7 days after delivery

1. Shipping Policy

1.1 Shipping Locations

We ship our products Worldwide .
International shipping may be added in the future.

1.2 Order Processing Time

      • Orders are usually processed within hours after payment confirmation.

      • Orders placed on weekends or public holidays will be processed on the next business day.

1.3 Shipping Methods & Delivery Time

Estimated delivery times may vary depending on your location:

      • Kathmandu Valley: Within 24 hrs

      • International: Vary on courier service provider.

Delivery timelines are estimates and may be affected by weather, holidays, or courier delays.

1.4 Shipping Charges

      • Shipping fees (if applicable) will be clearly displayed during checkout.

      • Free shipping offers, if available, will be mentioned on the product or checkout page.

3. Returns Policy

3.1 Eligibility for Returns

You may request a return if:

  • The product is defective or damaged

  • You received the wrong item

  • The product is unused, unopened, and in its original packaging

Return requests must be made within 7 days of delivery unless otherwise stated.

3.2 Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged items (not caused during delivery)

  • Products without original packaging or accessories

  • Items marked as non-returnable or final sale

  • Gift cards or digital products (if applicable)

3.3 Return Process

To initiate a return:

  1. Contact us with your order number and reason for return

  2. Our team will review your request and provide return instructions

  3. Ship the product back as instructed

Returns sent without prior approval may not be accepted.

3.4 Return Shipping Cost

  • If the return is due to our error (wrong or defective item), return shipping costs will be covered by us

  • For other eligible returns, shipping costs may be the responsibility of the customer

4. Refund Policy

4.1 Refund Approval

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

4.2 Refund Method

  • Approved refunds will be processed to the original payment method

  • If cash-on-delivery was used, refunds may be issued via bank transfer or store credit

Refund processing time: 5–10 business days after approval.

5. Exchanges

We may offer exchanges for defective or damaged products, subject to product availability.
Please contact us within 7 days of delivery to request an exchange.

6. Order Cancellation

  • Orders can be canceled before shipment by contacting us immediately

  • Once the order has been shipped, cancellation may not be possible

7. Changes to This Policy

We reserve the right to update or modify this Shipping & Returns Policy at any time.
Changes will be effective once posted on this page.

8. Contact Information

For any questions related to shipping, returns, or refunds, please contact us:

Gadgetsathi
Website: https://gadgetsathi.store
Email: gadgetsathi2.0@gmail.com
Location: Nepal