Shipping and Refund Policy Nepal

Welcome to Gadgetsathi. Specifically, this Shipping & Returns Policy explains how we handle order shipping, delivery, returns, and refunds for purchases you make on https://gadgetsathi.store. Therefore, by placing an order on our Website, you agree to the terms we outline below.

Overview

First, our refund and returns policy lasts 7 days. Consequently, if 7 days have passed since your purchase, we cannot offer you a full refund or exchange. Additionally, to be eligible for a return, your item must remain unused and in the exact condition that you received it. Furthermore, you must include the original packaging.

Next, to complete your return, we require a receipt or proof of purchase. Importantly, please do not send your purchase back to the manufacturer. Instead, we only grant partial refunds in certain situations:

For instance, any item not in its original condition, damaged, or missing parts for reasons not due to our error.
Also, any item you return more than 7 days after delivery.

1. Shipping Policy

1.1 Shipping Locations

Currently, we ship our products Worldwide. In addition, we may add more international shipping options in the future.

1.2 Order Processing Time

Typically, we process orders within hours after payment confirmation. However, we process weekend or public holiday orders on the next business day.

1.3 Shipping Methods & Delivery Time

Generally, estimated delivery times vary depending on your location:

Kathmandu Valley: Within 24 hrs
International: Varies based on the courier service provider.

Crucially, delivery timelines are only estimates. As a result, weather, holidays, or courier delays might affect your delivery.

1.4 Shipping Charges

During checkout, our system clearly displays any applicable shipping fees. Moreover, we will highlight any available free shipping offers directly on the product or checkout page.

2. Returns Policy

2.1 Eligibility for Returns

Specifically, you may request a return if:

The product arrives defective or damaged.
You receive the wrong item.
You keep the product unused, unopened, and in its original packaging.

Therefore, you must make return requests within 7 days of delivery unless our product page states otherwise.

2.2 Non-Returnable Items

Unfortunately, you cannot return the following items:

Used or damaged items (unless the delivery process caused the damage).
Products missing their original packaging or accessories.
Items we clearly mark as non-returnable or final sale.
Gift cards or digital products (if applicable).

2.3 Return Process

To begin, if you want to initiate a return:

First, contact us with your order number and reason for return.
Next, our team will review your request and provide return instructions.
Finally, ship the product back exactly as we instruct.

Consequently, we might not accept returns you send without prior approval.

2.4 Return Shipping Cost

If you return an item because of our error (such as a wrong or defective item), we will cover the return shipping costs. Conversely, for other eligible returns, you must cover the shipping costs yourself.

3. Refund Policy

3.1 Refund Approval

Once we receive and inspect your returned item, we will notify you whether we approve or reject your refund.

3.2 Refund Method

If approved, we process refunds directly to your original payment method. Alternatively, if you used cash-on-delivery, we may issue your refund via bank transfer or store credit. Typically, refund processing takes 5–10 business days after approval.

4. Exchanges

Additionally, we offer exchanges for defective or damaged products, but this always depends on product availability. Therefore, please contact us within 7 days of delivery to request an exchange.

5. Order Cancellation

Fortunately, you can cancel orders before shipment if you contact us immediately. However, once we ship the order, we cannot cancel it.

6. Changes to This Policy

Importantly, we reserve the right to update or modify this Shipping & Returns Policy at any time. As a result, changes become effective as soon as we post them on this page.